Privacy Policy

What information do we collect?

Once you register, you agree to become a TheLuckyCasinos website user and that we may send you emails regarding the site, promotions and newsletters. You may choose not to receive future emails from us by clicking an unsubscribe link at the bottom of emails that you receive from us. However you will still be able to login to TheLuckyCasinos website as a user.

We collect information from you upon registration or subscription to our newsletter. You may visit our site anonymously. However, when registering on our site, you may be asked to provide your name or email address.

It’s also important to note that Google, as a third party vendor, uses cookies to serve ads on your site. Google’s use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. To prevent DART cookie usage, simply visit the Google Ad & Content Network Privacy Policy.

What do we use your information for?
All collected information may be used in the following ways as listed below:

  • To personalise your membership. Responding to your specific needs will be easier given your info.
  • To improve our website. Bettering our offers and performance is possible only with the information or feedback we receive from you.
  • To improve our customer service. Your information helps us to efficiently address all your concerns and requests.
  • To conduct a contest, promotion, survey, or other site feature that is vital to the advancement of both site and player.
  • To disseminate emails. The email address you provide for order processing will only be used to send you information and updates pertaining to your order.

How do we protect your information?
The site is optimised with an array of security measures to maintain the safety of stored data when you submit and access your account or personal information.

Do we use cookies?
Yes. We use cookies as these are vital for us to keep track of your preferences, future visits, keep track of advertisements, and compile cumulative data regarding site traffic and interaction to improve site tools and offers in the future. We may also partner with third-party service providers to help us in better understanding our visitors. These third party consultants are prohibited from using the information collected in the site, except to help conduct and better the business.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties any of your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting out business, or servicing you, so long as those parties agree to keep this information confidential. Your information will be released only when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links
Third party products or offers may be included in our website according to our discretion. Note that these third party sites have separate and independent privacy policies; The Lucky Casinos claims no responsibility or liability for the content and activities found in these sites. Nevertheless, we seek to protect the integrity of our site and welcome feedback about these external sites.

Children’s Online Privacy Protection Act Compliance
The Lucky Casinos is in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). Hence, we do not collect information from anyone under 13 years of age. Our website, products and services are all aimed towards people who are at least 13 years or older.

Online Privacy Policy Only
This Privacy Policy is applicable only to data collected through this website, and any information obtained offline is null and void.

Your Consent
By using our site, you consent to our website’s Privacy Policy.

Changes to our Privacy Policy
For future reference, should we decide to make the necessary changes to our Privacy Policy, note that we will immediately notify you via email of the specific changes.

Contact Information
For more information regarding the Privacy Policy, you can get in touch with The Lucky Casinos support team.

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