Excellent customer support is important for player retention and acquisition. An online casino may offer the best games, features, and services—however, all of these can be insignificant without a competent customer service.
The Lucky31 Casino Support Team
Lucky31 Casino is one of the newest additions in this industry and players just can’t have their fill of over 300 thrilling Lucky31 casino games, rewarding promotions, and other state-of-the-art features. In addition, players are giving positive comments about this site’s customer support. They are claiming that the representatives are friendly and respond to questions with the best answers and solutions.
Contact the Lucky31 Casino Support now
The Lucky31 Casino Support can be accessed in two ways. These are through email and live chat. Players can simply send them an email at the address provided on the contact page. Usually, a reply is received in no more than 24 hours. On the other hand, a live chat feature is available to get immediate responses. The players just need to click the ‘chat icon’ on the right portion of the homepage. In as fast as a few seconds, staff will be available to give assistance promptly. Players can bring up any concerns, may it be account creation, banking, account deletion, among others.
Availability Concerns
While it is typical for online casinos to provide 24/7 customer service, Lucky31 Casino Support is available only 16 hours per day. Their live chat feature can be accessed from around 8:00 AM up to 12:00 midnight CET. It can be a disadvantage given the fact there might be players needing support outside this schedule and they will have to face the inconvenience of waiting until this feature is enabled.
Moreover, it will be better if there are more ways available to get in touch with the Lucky31 Casino Support. Hopefully in the future, it will offer a toll-free land line, Skype calls, and other modes of communication for the players for faster and easier communication.
Nonetheless, Lucky31 Casino Support is still able to prove that they can provide quality customer service since every question is answered efficiently and quickly. Players are guided and well looked after so they are able to make the most of their casino gaming experience.
Last updated on February 15, 2023